Buying decisions and website scope

How to choose a web design company in Jeddah: a buyer's checklist

Choosing a web design company in Jeddah is an operational decision, not a matter of taste. This is the checklist a business owner can use: what to ask, what a written quote must contain, and who owns the domain, the accounts and the code after handover.

7 min read · Updated 2026-09-11

Start with the job, not with a shortlist

Before you ask anyone for a price, write one page describing what the site must do: explain a service, take a booking, sell a product, or collect qualified enquiries. Give that same page to every supplier you approach. Quotes built on different scopes cannot be compared, and most disputes start exactly there.

Fictional example, not a client result: a Jeddah maintenance business asks three suppliers for a website. One quotes five pages, one quotes a single landing page, one quotes an online booking system. The prices differ because the work differs, not because one supplier is better. Once the pages, languages and forms are named in writing, the three quotes become comparable. Review the services list first so you can separate a brochure website brief from an operations system brief.

Questions to ask before you sign

Ask these in writing and keep the answers:

  • Who does the actual work, and who do I contact when something breaks?
  • What exactly is delivered: page count, languages, forms, integrations?
  • What is excluded, and what would be billed separately later?
  • Who writes the content, and who supplies the photos?
  • Which platform is used, and can I edit the text myself after handover?
  • How many rounds of revisions are included in the price?
  • What happens if we stop working together after launch?
  • Can I open a live site you built and speak to its owner?

A supplier who answers plainly is easier to work with than one who answers with adjectives. A claim of being the best web design company in Jeddah carries nothing you can measure. Ask for scope, dates and names instead.

What a written quote must contain

Do not pay before a written scope exists. It should name the deliverables, the exclusions, the timeline, the payment schedule and the recurring annual costs such as domain and hosting. At Tech Corners every project starts with a written one-page scope, 50% to start and 50% before go-live, and an exact quote within 48 hours.

Published starting prices give you a reference point. A single bilingual landing page starts from 900 SAR and ships in 5-7 days. A five-page bilingual website with domain, professional email, hosting and SSL starts from 2,500 SAR over 2-3 weeks. A custom bilingual design with booking or e-commerce starts from 4,500 SAR over 3-5 weeks. A Salla or Zid store starts from 2,500 SAR, and a custom system or app MVP from 15,000 SAR over 6-12 weeks. Compare the packages against your one-page brief, and read the cost breakdown for Jeddah and the website cost guide before deciding a number is high or low.

Ownership: domain, hosting, accounts and code

This is where owners lose the most. The domain must be registered in the establishment's name, in a registrar account tied to your email, not the supplier's. The same applies to hosting, the Google Business Profile, analytics, the email service and any payment gateway. Grant the supplier delegated access instead of sharing passwords.

Agree in writing who owns the code and the design files after final payment, and how they will be delivered. Ask for a handover pack: registrar and hosting logins, a copy of the site files and database, the admin account, and a short page explaining how to publish a simple change. Sign in yourself before the final instalment. A supplier who refuses handover is renting you a website rather than selling you one, which is acceptable only if you choose it knowingly and the price reflects it. Customer data collected through your forms stays your responsibility; see the PDPL guide.

Arabic first, then English

Most Saudi businesses need Arabic as the primary language and English as a genuine second version, not machine output. Ask to see an Arabic page the supplier actually published, and open it on a phone. Look at the Arabic typeface at small sizes, the right-to-left layout, numbers and dates, form labels and error messages, and the call and WhatsApp buttons.

Decide who writes each language. Translation is a separate line item; if it is not in the quote, you will end up writing it yourself at the worst possible moment. Ask that the language switch opens the matching page rather than the homepage, and that every page has a title and description in both languages. If the site will take payments or issue invoices, agree the ZATCA e-invoicing plan early. More detail in bilingual websites for Saudi SMEs.

Mobile acceptance tests you can run yourself

Do not accept a website from a screenshot. Test it on your own phone, on mobile data, before the final instalment:

  1. Open the home page, time how long it takes, and note anything that shifts while loading.
  2. Submit the contact form and confirm the message actually reaches your inbox.
  3. Tap the call and WhatsApp buttons and check they open with the correct number.
  4. Read one Arabic page and one English page in full, looking for broken layout.
  5. Search your business name and open the site from the result.
  6. Check the map, the address and the opening hours against reality.

Collect every failure in one list, with an owner and a date beside each item. Acceptance means the list is closed, not that the site looks good in a presentation.

Timelines, and what actually delays them

Ask for a date for each stage: scope, design, build, content, review, launch. The published windows are 5-7 days for a landing page, 2-3 weeks for a five-page site, 3-5 weeks for a custom design, and 6-12 weeks for a custom system or app MVP. Every one of those windows assumes your content is ready.

Projects slip for predictable reasons: photos and text that never arrive, a logo file nobody can find, feedback from four people who disagree, and a domain controlled by a former employee. Name one decision-maker on your side and one deadline for each revision round. Gather the text, the logo and the photos before the build starts. If you cannot supply content, buy it as a line item instead of pausing the project.

Support after launch

A website is not finished at launch. Ask specifically about the first month: who fixes a broken form, who applies security updates, who renews the domain and the SSL certificate, and what response time is agreed. Get the renewal dates in writing and put them in your own calendar. An expired domain takes a site offline in a way no design can repair.

Decide early whether you want a monthly plan or hourly work. Care plans here start from 300 SAR/month for backups, security updates and uptime monitoring, from 750 SAR/month with content changes and priority support, and ongoing SEO and content from 1,500 SAR/month. Either way, ask for the price of one small content change in writing before launch, not after it.

Red flags, and your next decision

Stop and ask harder questions when you see:

  • No written scope, or a quote that is a single number with no detail.
  • A guaranteed first position on Google, in any wording.
  • The domain or hosting registered in the supplier's name.
  • Full payment demanded up front with no milestones.
  • A portfolio of screenshots with no live links you can open yourself.
  • A price far below every published rate, recovered later through extras.
  • No clear answer about who owns the code and files after payment.

Then match the scope to the real bottleneck. If the problem is explaining a service, a small site is enough; if it starts after the enquiry arrives, read website or custom system. When your brief is ready, ask for a written quote or write to info@techcorners.sa.

FAQ

Frequently asked questions

What should a website quote include?
The deliverables in detail: page count, languages, forms and integrations, plus what is excluded, the timeline, the payment schedule, and recurring annual costs such as domain and hosting. Anything left out of the written scope tends to become a dispute later.
Who should own my domain and hosting?
Your establishment. Register the domain in the business name under your own email account, give the supplier delegated access instead of sharing passwords, and receive the logins and files before the final instalment is paid.
How long does a small business website take?
A landing page takes 5-7 days, a five-page bilingual site 2-3 weeks, and a custom design with booking or e-commerce 3-5 weeks. Those windows assume your text and photos are ready when the build starts.
Do I need Arabic and English from the start?
Start with Arabic, since it is the language of most of your customers, and add English if your audience includes it. Put the second language in the scope from day one; adding it after launch costs more than building it with the design.
NEXT STEP

Compare quotes on written scope, not on promises